Contact Overview

We love to hear from our customers. And, we welcome your comments or questions. Heck, we invite them.

If you've got questions about any of our pretzels or other products, your in-store experience, working with us, coupons, and promotions that you haven't found answers to on our site, check out our Common Questions section.

However, if your comment is regarding a recent visit to your local Auntie Anne’s store, please contact the store owner or manager, or drop us a line using our Contact Us Form*. Or, perhaps, you simply have a perplexing pretzel question for us. Whatever the reason, let us know what's on your mind.

Submit Form

We strive to make every customer's experience at Auntie Anne's a good one. That's why we offer the Pretzel Perfect Guarantee. (Our promise: We guarantee you'll love your pretzel or we'll replace it with one that you do.) But good or not-so-good, we want to hear about your experience. Please use this form to let us know what you think.

To help us and the franchise owner follow-up with you and address your feedback, please provide your most up-to-date contact information in the spaces below.

Contact Information


5th, 6th, 7th, 8th Floor, Central Restaurants Group Co.,Ltd.
306 Central Silom Tower Building, Soi Silom 30, Silom Road, Suriyawong, Bangrak, Bangkok
10500. (Auntie Anne’s is located on 8th Floor).

Telephone Number


Fax. Number


Working Hours

Monday – Friday except Holiday,
9.00 am. – 6 pm.

More Information

CRG Call Center 02-6633-888
Mon – Sat 10.00 am. – 09.00 pm

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